Service Garage – Workshop · Repair

Workshop / garage management for vehicles motorcycles, cars, ATVs, bicycles... inside Dolibarr: create, track, and link to quotes / orders / invoices / interventions, with email and/or SMS sending via Send SMS. Repair Order signature no eIDAS via QR code to sign on a touch device...

DEMO: https://garage-atelier.serveur2ksi30.fr username: Login & password: Demo

WIKI: https://wiki.dolibarr.org/index.php/Service_Garage_Workshop_Repair

= ServiceGarage =

== Overview ==

'''ServiceGarage''' is a Dolibarr module dedicated to automotive and two-wheel repair workshops. It extends Dolibarr with repair orders, workshop planning, technician management, VIN decoding, customer signature workflows, photo capture pages, vehicle-oriented PDF outputs, and synchronization tools with standard Dolibarr business documents.

== Main purpose of the module ==

The module is designed to let a workshop manage the full service flow around a vehicle or equipment case:

* create and manage repair orders
* store vehicle data such as plate number, VIN, make, model, version, mileage and first registration date
* assign a technician and a planning slot
* manage workshop availability and technician blocking periods
* synchronize vehicle information into proposals, customer orders, invoices and interventions
* collect customer signatures from a public page
* publish terms and conditions and photo upload pages
* manage RAN files, equipment, equipment users and materials
* search repair orders by reference, plate number, VIN, make or model

== Installation ==

=== Requirements ===

* A working Dolibarr installation
* Dolibarr 19.0+
* PHP 7.4+
* Write permissions on the `documents/servicegarage/` storage area

=== Installation steps ===

# Unzip the package so that a single `servicegarage/` directory is available at the root of the archive.
# Copy the directory into `htdocs/custom/` of your Dolibarr installation.
# Check filesystem permissions for the module document directories.
# Go to '''Home -> Setup -> Modules/Applications'''.
# Enable the module '''ServiceGarage'''.

=== Created storage directories ===

The module creates and uses dedicated data folders under Dolibarr data root:

* `servicegarage/`
* `servicegarage/documents/`
* `servicegarage/documents/temp/`

== Upgrade ==

To upgrade the module safely:

# Back up the database.
# Back up the `documents/servicegarage/` directory.
# Replace the files in `htdocs/custom/servicegarage/`.
# In Dolibarr, disable then re-enable the module so schema checks and migrations can run.

== User rights and permissions ==

The module declares dedicated rights for:

* reading, creating, modifying and deleting repair orders
* workshop planning access
* technician configuration
* module configuration access
* RAN reading, writing and deletion
* equipment reading, writing and deletion
* equipment user reading, writing and deletion
* material reading, writing and deletion
* mass creation tools

In practice, administrators usually grant at least:

* repair order read/write
* planning
* configuration for workshop managers
* document module rights for proposals, orders, invoices and interventions when synchronization is needed

== Menus added by the module ==

The module adds a top menu and several left menus:

* Repair order list
* New repair order
* Planning
* RAN list and new RAN
* Equipment list
* Equipment users
* Material list
* Vehicle list by customer
* Customer repair orders
* Signature tracking
* Technician list
* Technician administration
* Technician availability
* Configuration
* Vehicle categories
* Dictionaries
* Signature logs
* Technical documents

It also exposes shortcuts toward native Dolibarr areas for:

* proposals
* customer orders
* invoices
* interventions

== Detailed functional scope ==

=== 1. Repair orders ===

Repair orders are the central object of the module. A repair order can store workshop and vehicle information such as:

* repair order reference
* third party
* registration number
* VIN / serial number
* vehicle make, model, version and type
* mileage
* opening date
* planned start and end dates
* assigned technician
* status
* linked business documents

The repair order is the source record used to feed vehicle data into other Dolibarr documents.

=== 2. Workshop planning ===

The planning screen gives a calendar view of scheduled repair orders. It is used to:

* create a repair order from a selected time range
* move a job in the calendar
* unschedule an appointment
* filter by status or technician
* visualize customer background, technician color and blocked periods
* detect technician conflicts and unavailable time slots
* suggest alternative slots or other available technicians

=== 3. Technician management ===

The module contains dedicated technician management tools:

* technician directory
* technician creation and update
* technician availability blocks
* conflict prevention in planning
* optional Google calendar synchronization settings per technician

=== 4. Document synchronization ===

One of the most useful features is the vehicle-information synchronization from a repair order to native Dolibarr objects.

Supported targets include:

* proposals
* customer orders
* invoices
* interventions

The module can:

* show an import selector with recent repair orders for the same third party
* inject vehicle extrafields into supported document cards
* keep snapshots of synchronized data
* update linked information when links change
* reuse repair order data without retyping vehicle metadata manually

=== 5. Public signature workflow ===

The module provides a public signature page that can be sent to the customer without requiring a Dolibarr login.

This workflow includes:

* a secure signature link
* a QR code to open the page on a mobile device
* repair-order summary
* signer name capture
* acceptance of terms and conditions
* finger or mouse signature pad
* signature logs with IP, device type and timestamp
* a completed confirmation page after signature

=== 6. Public photo capture ===

The module also provides a public photo page for a case. This allows workshop staff or customers to:

* open a dedicated public page
* take or upload several images from a phone or tablet
* transfer photos into the customer case folder
* review a simple gallery linked to the case

=== 7. VIN decoding ===

The VIN configuration tab allows the workshop to configure a VIN decoding provider.

Supported providers in the current code base:

* VPIC
* carVertical
* Autorigin

The module can store provider URLs and API keys and offers a VIN test form in the setup page.

=== 8. RAN management ===

The module contains a dedicated '''RAN''' domain. In the current implementation, a RAN acts as a unique third-party file centralizing related after-sales items.

Main points:

* one RAN per third party
* customer and supplier use cases
* status history
* linked SAV / repair-order relationships
* deduplication tools
* synchronization tools
* orphan-link cleanup and diagnostics

=== 9. Equipment, equipment users and materials ===

Beyond vehicle repair orders, the module also manages:

* equipment records
* equipment users
* materials

This broadens the module scope toward workshop fleet or asset follow-up workflows.

== Configuration pages ==

=== General tab ===

The general tab includes configuration for:

* CDN usage fallback for planning assets
* enabling or disabling the repair-order import selector
* default planning delay in days
* document status synchronization rules
* menu repair tools
* database diagnostic shortcut
* RAN deduplication and synchronization tools

=== Categories tab ===

This tab manages vehicle categories visible in repair orders.

=== Dictionaries page ===

The dictionaries page is used to manage:

* makes
* models
* versions
* types
* categories
* default templates

=== VIN tab ===

This tab manages:

* selected VIN provider
* provider API URL
* provider API key when needed
* live VIN lookup test

=== Signature tab ===

This tab manages:

* signature feature activation
* mandatory second-step validation
* signer role
* access to signature logs
* access to signature tracking

=== Extrafields tab ===

This tab is dedicated to the vehicle extrafields propagated to Dolibarr documents. It allows administrators to:

* disable vehicle extrafields on cards
* disable vehicle extrafields on PDFs
* configure which fields appear on each supported document type

=== Voice tab ===

The setup code also contains voice-transcription options. Current settings include:

* browser speech mode
* Google speech configuration
* OpenAI transcription configuration
* language and prompt parameters
* test actions in setup

== Search integration ==

The module registers a search engine entry for repair orders. Searchable fields include:

* repair order reference
* registration number
* VIN / serial number
* make
* model

== Technical and integration notes ==

The current module code registers:

* hooks across commercial document cards and list contexts
* a dedicated trigger interface
* CSS and JavaScript assets
* SQL schema installation and upgrade helpers
* snapshot storage tables for synchronized document payloads

== Typical workflow ==

# Create a repair order for a customer vehicle.
# Fill in vehicle data and workshop notes.
# Assign a technician and planning slot.
# Generate or link related business documents.
# Import vehicle information into proposals, orders, invoices or interventions when needed.
# Send the customer signature link or QR code.
# Optionally collect case photos.
# Track signatures and linked data from administration screens.

== Troubleshooting ==

If something does not work as expected, check the following:

* the module is enabled
* the user has the correct ServiceGarage rights
* document modules such as proposals, orders, invoices or interventions are also enabled when synchronization is expected
* Dolibarr data directories are writable
* FullCalendar assets are available locally or via the configured fallback
* public signature and photo pages have been deployed correctly

For administrative maintenance, the setup area also exposes:

* menu repair
* database diagnostics
* RAN deduplication preview
* RAN synchronization
* signature logs

== Support ==

For support, updates and related modules, refer to:

 

Support

Author: KSI — dolibarr@serveur2ksi30.fr

- Version 2.1.6 lets you create a repair order directly from an accepted quotation, using Dolibarr’s native Create menu. Customer details, product information, and quotation lines are automatically reused to save time and streamline the process.