KSI SaaS client area Recover your hosted Dolibarr environment safely
Access portal Live resolution through saas_domain

Find access to your Dolibarr environment.

This client area stays separate from the SaaS admin console. It helps recover the right instance from your usual domain and checks whether opening access is allowed.

How to use this portal

Enter your subdomain, your full domain or the usual URL of your instance. The portal normalizes the address, extracts the host, then looks for a match in saas_domain.

Examples: client-a.ksidol.io or https://client-a.ksidol.io
Contact support

Support and guidance

If you no longer know your exact URL, support can help you recover the instance linked to your tenant and check the domain status.

Email support

Planned evolution

Next portal improvements will focus on:

  • validating user context before opening access
  • storing access history and contextual assistance
  • more guided support routing when the instance cannot be opened

Business rule kept intact

This portal does not create any implicit mapping with Dolibarr. Business links remain under SaaS admin control through fk_soc and, later, fk_commande and fk_facture.