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Dolibarr v18 to v24
KSIDol module with 1 year of updates
1 year of updates included
Dolibarr Support Time Module - Track and bill phone support
TempsSupport module for Dolibarr: time phone-support per customer and bill it, monthly allowance included, without leaving your ERP CRM.
Installation, configuration and technical support are available separately.
Video
Module video presentation
Discover this KSIDol module in action, with a concrete overview of its use in Dolibarr.
Module gallery
Screenshots and module previews
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Functional details
Dolibarr Support Time Module - Track and bill phone support
TempsSupport is a Dolibarr module (publisher KSIDol) that adds phone-support time tracking, from the call to the invoice. A floating headset button is present on every page: one click starts a timer linked to a customer, describe the subject, then save the time.
Key features
- Floating headset button on every page (no core change)
- Call timer (inbound/outbound) linked to a customer, persistent while navigating
- "Support Time" tab on the third-party record
- Billing individually or in bulk (one line per call, rounding and minimum duration)
- Monthly allowance included per customer: only the overage is billed
- Per-third-party KPIs (recorded times, cumulative duration, to bill)
Compatibility
Dolibarr v18.0 to v24.x — PHP 7.4+ — GPLv3 license — Publisher: KSIDol. No core modification.
Demonstration video : YouTube
Need a standalone module, a SaaS instance or a complete solution?
KSIDol can sell the module, host it inside a Dolibarr instance and extend everything with custom development, support, document customization and email or SMS workflows.
