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Dolibarr v18 to v24
KSIDol module with 1 year of updates
1 year of updates included
Dolibarr Support Time Module - Track and bill phone support
TempsSupport module for Dolibarr: time phone-support per customer and bill it, monthly allowance included, without leaving your ERP CRM.
Installation, configuration and technical support are available separately.
Video
Module video presentation
Discover the After-Sales Service module in context, with a concrete overview of workshop and customer follow-up.
Module gallery
Screenshots and module previews
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Functional details
Dolibarr Support Time Module - Track and bill phone support
TempsSupport is a Dolibarr module (publisher KSIDol) that adds phone-support time tracking, from the call to the invoice. A floating headset button is present on every page: one click starts a timer linked to a customer, describe the subject, then save the time.
Key features
- Floating headset button on every page (no core change)
- Call timer (inbound/outbound) linked to a customer, persistent while navigating
- "Support Time" tab on the third-party record
- Billing individually or in bulk (one line per call, rounding and minimum duration)
- Monthly allowance included per customer: only the overage is billed
- Per-third-party KPIs (recorded times, cumulative duration, to bill)
Compatibility
Dolibarr v18.0 to v24.x — PHP 7.4+ — GPLv3 license — Publisher: KSIDol. No core modification.
Demonstration video : YouTube
Need a standalone module, a SaaS instance or a complete solution?
KSIDol can sell the module, host it inside a Dolibarr instance and extend everything with custom development, support, document customization and email or SMS workflows.
